Information We Collect
We collect information that you voluntarily provide to us and data that's automatically generated when you interact with our financial education platform. Being transparent about this collection helps you make informed decisions about sharing your information.
Personal Information You Provide
- Contact details including name, email address, and phone number when you register or inquire about our services
- Professional information such as company name, industry, and role when relevant to our financial education offerings
- Communication content when you contact us through forms, email, or phone calls
- Educational preferences and learning goals to customize your experience with our platform
- Payment information processed through secure third-party processors when you purchase courses or services
Automatically Collected Data
When you visit sagionlog.com, our systems automatically collect certain technical information to improve site functionality and understand user behavior patterns.
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns within our site
- Referral sources and search terms that brought you to our website
- Course progress and completion rates to track your educational journey
- Technical performance data to ensure optimal website functioning
We never collect sensitive personal data such as government ID numbers, detailed financial account information, or health records without explicit consent and legitimate business need.
How We Use Your Data
Your information serves specific purposes related to providing quality financial education and maintaining our business relationship. We limit data use to these defined purposes and don't engage in unnecessary processing.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Account information, learning progress | Contract performance |
| Customer support and communication | Contact details, inquiry history | Contract performance |
| Website improvement and analytics | Usage patterns, technical data | Legitimate interest |
| Educational content personalization | Learning preferences, course history | Consent |
| Legal compliance and security | All relevant data as needed | Legal obligation |
Marketing Communications
We may send you information about new courses, financial education resources, and relevant business insights. However, you maintain complete control over these communications and can opt out at any time through unsubscribe links or by contacting us directly.
Data Sharing and Third Parties
We believe in minimal data sharing and only work with trusted partners who meet our privacy and security standards. Any sharing is done with appropriate safeguards and for specific business purposes.
Service Providers We Work With
- Email service providers for course communications and newsletters
- Payment processors for secure transaction handling
- Cloud hosting services for website and course platform infrastructure
- Analytics providers to understand website usage and improve user experience
- Customer support tools to manage inquiries and provide assistance
All third-party providers sign data processing agreements requiring them to protect your information according to privacy law standards. We regularly review these relationships to ensure ongoing compliance and security.
Legal Requirements
We may disclose personal information when required by Taiwan law, court orders, or government investigations. In such cases, we limit disclosure to the specific information requested and notify affected individuals when legally permitted.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act, you have several important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.
Access and Information Rights
You can request a copy of all personal data we hold about you, including information about how it's processed and with whom it's shared. We provide this information in a clear, accessible format within 30 days of your request.
Correction and Update Rights
If you notice inaccuracies in your personal information, you can request corrections at any time. We update our records promptly and notify any third parties who received the incorrect information when necessary.
Deletion Rights
You may request deletion of your personal data in specific circumstances, such as when it's no longer needed for the original purpose or when you withdraw consent. We evaluate each request individually and explain any legal reasons why certain data might need to be retained.
To exercise any privacy rights, contact us at contact@sagionlog.com with your specific request. We verify identity before processing requests and respond within legally required timeframes.
Data Portability
When technically feasible, you can request your data in a structured, machine-readable format for transfer to other services. This includes course progress, preferences, and other data you've provided to us.
Security Measures
Protecting your information is fundamental to our operations. We implement multiple layers of security controls designed to prevent unauthorized access, disclosure, or misuse of your personal data.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security updates and patches for all systems handling personal data
- Access controls limiting staff access to information needed for their specific roles
- Secure backup systems with encryption for data protection and recovery
- Network monitoring and intrusion detection to identify potential security threats
Organizational Security
Our team receives privacy training and follows established procedures for handling personal information. We conduct regular security assessments and work with qualified security professionals to maintain robust protection standards.
While we implement strong security measures, no system is completely immune to all risks. We promptly investigate any suspected security incidents and notify affected individuals according to legal requirements if a breach occurs.
Data Retention Periods
We keep personal information only as long as necessary for the purposes outlined in this policy or as required by applicable laws. Different types of information have different retention periods based on their use and legal requirements.
Retention Schedule
- Account information: Maintained while your account is active, plus 7 years after closure for business records
- Course progress and certificates: Retained for 10 years to support ongoing educational needs
- Communication records: Kept for 5 years for customer service and legal compliance purposes
- Website analytics data: Aggregated data retained indefinitely, individual data for 26 months
- Marketing preferences: Until you unsubscribe or request deletion
When retention periods expire, we securely delete or anonymize personal information. You can request early deletion in many cases, subject to legal and contractual obligations.
International Data Transfers
Some of our service providers operate servers or facilities outside Taiwan. When we transfer personal data internationally, we ensure appropriate safeguards are in place to maintain privacy protection standards equivalent to Taiwan's requirements.
Transfer Safeguards
- Contractual clauses requiring international partners to maintain Taiwan-level privacy protections
- Regular audits of international service providers' privacy and security practices
- Data minimization to limit information transferred to what's necessary for specific services
- Encryption requirements for all data transmitted across borders
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We believe in transparent communication about any changes that affect how we handle your personal information.
Significant changes will be communicated through email notifications to registered users and prominent notices on our website. Minor clarifications or administrative changes may be updated without individual notification, though we'll always note the revision date.
This policy was last updated in January 2025. We encourage you to review it periodically to stay informed about our privacy practices and your rights.